Contacts
How to Reach Us
If you would like to get in touch with the team behind this website, the best way is by email: [email protected]. We read every message we receive and do our best to reply to all of them.
What You Can Write About
You are welcome to contact us regarding:
- Questions about our content, including our reviews of PayID pokies and casino sites available to Australian players;
- Corrections — if you spot outdated, inaccurate or misleading information on any of our pages, please let us know;
- Feedback and suggestions on how we can improve the site;
- Partnership and advertising requests — please include clear details about your proposal.
Response Time
We usually reply within a few business days. During busy periods it may take a little longer, but we aim to answer every legitimate enquiry. Please note that we do not offer instant or live support.
Questions About Your Casino Account
Please be aware that we are an independent review and information website — we are not a gambling operator and we do not run any casino. We cannot help with questions about deposits, PayID transactions, withdrawals, bonuses, account verification, or any other issues related to a specific casino account. For those matters, please contact the customer support team of the casino you are playing at directly, as only they have access to your account and transaction details.
Need Help With Gambling?
If gambling is starting to feel like a problem for you or someone you know, free and confidential help is available across Australia. You can contact Gambling Help Online — the national gambling support service — 24 hours a day, 7 days a week, by calling 1800 858 858 or visiting www.gamblinghelponline.org.au. Reaching out is free, confidential, and can make a real difference.